I think the one thing missing and I believe would help with volunteers is communication during the tournament. I know you guys are busy, but to have a method to communicate needs during the rounds may help. Perhaps it would be helpful for those that have time at the last minute.
Can you elaborate on this? I am curious what you mean. The one thing that Tee times does, and part of the problem in my own eyes, is extend the day drastically for staff. We start at 6:30-7:00 and go until 6 or so. With ShotGuns, you typically have some time between rounds, or when people are on the course no one is coming in, with Tee Times, people are leaving or going almost, you know every 8-10 minutes. So I am wondering the thought pattern on this for the comment.
The one thing that Scott mentioned that makes sense is to have a Hospitality Manager for the Staff, ensuring food and their needs is met. This could be a better system to make sure that nothing slipped through the cracks (like me forgetting Kevin's food on Saturday), but with multiple courses, this person would more than likely need to assign 2-3 people as well to help solely with this, which again becomes a #'s of volunteers game, is that what you were leaning towards?